¡CUIDADO! No compréis nada de Lummi
Publicado: 21 Mar 2011 23:28
Para resumir mi experiencia: llevo más de un año esperando un pedido de Lummi pero ni me ha llegado ni me han devuelto mi dinero. Además, no responden a mi último E-Mail.
Mi consejo es que no compréis nada en la tienda de Orb (Lummi) ya que, por desgracia, no soy el único afectado de una forma idéntica o muy similar. No es nada puntual, podéis leer otros foros e incluso blogs sobre el tema.
He escrito en inglés en otros foros, así que para quien le interese, a modo de información suplementaria, aquí tiene el historial de mensajes que me he intercambiado con el vendedor durante este tiempo (como me da pereza traducir y se entiende perfectamente, aunque sea utilizando un traductor, voy a dejarlo en "versión original"):
Was I ripped off by Lummi? They lied me many times and I lost my money. I am still waiting for my items.
More than 1 year waiting, reading and answering their lies, and last time they didn't even reply my last email!
This is a copy of our E-Mails sent to each other:
[5th of March of 2010] *** This was my order:
[8th of March of 2010] *** Then I received this E-Mail:
[8th of March of 2010] *** So I replied:
[13th of April of 2010] *** I didn't receive my order and not even a single email notification, so I wrote again:
[13th of April of 2010] *** He replied me:
[13th of April of 2010] *** So I replied him:
[3rd of July of 2010] *** Again, no order received and not E-Mail notification either. I wrote:
[5th of July of 2010] *** He replied me:
[25th of February of 2011] *** I didn't receive anything again, not even information, so I wrote:
[21st of March of 2011] *** I am still waiting for his answer. My email has not even replied. I don't have any of my items which I ordered and paid. I don't have my money. I lost my money and my time. I have been lied. I have been ignored. I am sorry about my English, I am from Spain. What can I do now, more than one year later? I hope my experience helps other people who are still wondering about buying or not from Lummi. I can't recommend them at all. And I am not the unique one with this kind of experience dealing with them!
Mi consejo es que no compréis nada en la tienda de Orb (Lummi) ya que, por desgracia, no soy el único afectado de una forma idéntica o muy similar. No es nada puntual, podéis leer otros foros e incluso blogs sobre el tema.
He escrito en inglés en otros foros, así que para quien le interese, a modo de información suplementaria, aquí tiene el historial de mensajes que me he intercambiado con el vendedor durante este tiempo (como me da pereza traducir y se entiende perfectamente, aunque sea utilizando un traductor, voy a dejarlo en "versión original"):
Was I ripped off by Lummi? They lied me many times and I lost my money. I am still waiting for my items.
More than 1 year waiting, reading and answering their lies, and last time they didn't even reply my last email!
This is a copy of our E-Mails sent to each other:
[5th of March of 2010] *** This was my order:
Description:10180 Cell Wee NS/Ti, Item no:
Unit price:5.00 GBP
Qty:1
Amount: GBP
Description:Wee SS, Item no: , lumens Choice: 100
Unit price:49.00 GBP
Qty:1
Amount: GBP
Subtotal : GBP
Postage and packing: 5.00 GBP
Total: 59.00 GBP
Payment: 59.00 GBP
Payment sent to: [email]### EDITADO ###[/email]
[8th of March of 2010] *** Then I received this E-Mail:
Hello,
Thank you for your order.
Please allow 10-15 days for your order to be assembled & be dispatched.
Thank you in advance for your patience.
I will email your conformation once shipped. Kind Regards Rob @ http://www.Lummi.co.uk
[8th of March of 2010] *** So I replied:
Hi,
You're welcome, thanks to you.
I am looking forward it!
Kisses,
Joan.
[13th of April of 2010] *** I didn't receive my order and not even a single email notification, so I wrote again:
Hello,
Please let me know if you have already sent me the order. I am looking forward it.
Thank you in advance,
Joan.
[13th of April of 2010] *** He replied me:
Hello Joan,
Again I am sorry for the delay.
There have been a few set backs & I am trying to clear these back orders.
If you could just allow me some further time I will get your order sent to you as quick as possible.
I will aim for the next two weeks.
Kind Regards
Rob @ http://www.Lummi.co.uk
[13th of April of 2010] *** So I replied him:
Hello Rob,
Oh ok don't worry I was just wondering about what happened because you told me about 20-15, but it's alright. I am sorry to be so impatienthehehe.
Thanks for you reply.
Cheers,
Joan
[3rd of July of 2010] *** Again, no order received and not E-Mail notification either. I wrote:
Hello Rob,
Have you already sent my order? I am afraid I didn't receive anything yet.
You asked me to wait 10-15 days and it has already been almost four months since that.
I saw you have stock and sending orders here http://www.candlepowerforums.com/vb/sho ... p?t=273006 (also http://www.candlepowerforums.com/vb/sho ... p?t=180135 and http://lummiblog.blogspot.com/2010/06/g ... rders.html).
Thanks in advance.
Kind regards,
Joan
[5th of July of 2010] *** He replied me:
Hello Joan,
Time sure flies. Again I am sorry for the longer than expected wait.
Progress is being made to get your order to you & hopefully if you can give me some more time your order will be sent to you.
All has been slower than I had anticipated but during the next couple of weeks more components will be on hand to complete your order.
Thank you for the time so far.
Kind Regards
Rob @ http://www.Lummi.co.uk
[25th of February of 2011] *** I didn't receive anything again, not even information, so I wrote:
Hello Rob,
I placed my order almost 1 year ago, but I have not received it yet.
Could you send it to me, please?
Thanks.
Kind regards,
Joan
[21st of March of 2011] *** I am still waiting for his answer. My email has not even replied. I don't have any of my items which I ordered and paid. I don't have my money. I lost my money and my time. I have been lied. I have been ignored. I am sorry about my English, I am from Spain. What can I do now, more than one year later? I hope my experience helps other people who are still wondering about buying or not from Lummi. I can't recommend them at all. And I am not the unique one with this kind of experience dealing with them!