Mi consejo es que no compréis nada en la tienda de Orb (Lummi) ya que, por desgracia, no soy el único afectado de una forma idéntica o muy similar. No es nada puntual, podéis leer otros foros e incluso blogs sobre el tema.
He escrito en inglés en otros foros, así que para quien le interese, a modo de información suplementaria, aquí tiene el historial de mensajes que me he intercambiado con el vendedor durante este tiempo (como me da pereza traducir y se entiende perfectamente, aunque sea utilizando un traductor, voy a dejarlo en "versión original"):
Was I ripped off by Lummi? They lied me many times and I lost my money. I am still waiting for my items.
More than 1 year waiting, reading and answering their lies, and last time they didn't even reply my last email!
This is a copy of our E-Mails sent to each other:
[5th of March of 2010] *** This was my order:
Description:10180 Cell Wee NS/Ti, Item no:
Unit price:5.00 GBP
Description:Wee SS, Item no: , lumens Choice: 100
Unit price:49.00 GBP
Subtotal : GBP
Postage and packing: 5.00 GBP
Total: 59.00 GBP
Payment: 59.00 GBP
Payment sent to: [email]### EDITADO ###[/email]
[8th of March of 2010] *** Then I received this E-Mail:
Thank you for your order.
Please allow 10-15 days for your order to be assembled & be dispatched.
Thank you in advance for your patience.
I will email your conformation once shipped. Kind Regards Rob @ http://www.Lummi.co.uk
[8th of March of 2010] *** So I replied:
You're welcome, thanks to you.
I am looking forward it!
[13th of April of 2010] *** I didn't receive my order and not even a single email notification, so I wrote again:
Please let me know if you have already sent me the order. I am looking forward it.
Thank you in advance,
[13th of April of 2010] *** He replied me:
Again I am sorry for the delay.
There have been a few set backs & I am trying to clear these back orders.
If you could just allow me some further time I will get your order sent to you as quick as possible.
I will aim for the next two weeks.
Rob @ http://www.Lummi.co.uk
[13th of April of 2010] *** So I replied him:
Oh ok don't worry I was just wondering about what happened because you told me about 20-15, but it's alright. I am sorry to be so impatient hehehe.
Thanks for you reply.
[3rd of July of 2010] *** Again, no order received and not E-Mail notification either. I wrote:
Have you already sent my order? I am afraid I didn't receive anything yet.
You asked me to wait 10-15 days and it has already been almost four months since that.
I saw you have stock and sending orders here http://www.candlepowerforums.com/vb/sho ... p?t=273006 (also http://www.candlepowerforums.com/vb/sho ... p?t=180135 and http://lummiblog.blogspot.com/2010/06/g ... rders.html).
Thanks in advance.
[5th of July of 2010] *** He replied me:
Time sure flies. Again I am sorry for the longer than expected wait.
Progress is being made to get your order to you & hopefully if you can give me some more time your order will be sent to you.
All has been slower than I had anticipated but during the next couple of weeks more components will be on hand to complete your order.
Thank you for the time so far.
Rob @ http://www.Lummi.co.uk
[25th of February of 2011] *** I didn't receive anything again, not even information, so I wrote:
I placed my order almost 1 year ago, but I have not received it yet.
Could you send it to me, please?
[21st of March of 2011] *** I am still waiting for his answer. My email has not even replied. I don't have any of my items which I ordered and paid. I don't have my money. I lost my money and my time. I have been lied. I have been ignored. I am sorry about my English, I am from Spain. What can I do now, more than one year later? I hope my experience helps other people who are still wondering about buying or not from Lummi. I can't recommend them at all. And I am not the unique one with this kind of experience dealing with them!
Razón: Editado el correo del vendedor.